Head of Loan Management

Employment Type: Full-Time

Work Station: On-Site / Kuleshwor, Kathmandu

No. of Vacancies: 1

Offered Monthly Salary: 35,000/- to 40,000/-

Working Hours: 9:30am to 5:30pm / Sunday – Thursday

Application Deadline: 15th November 2024

About the Role: 

We are looking for an enthusiastic and results-driven Head of Loan Management to lead our dynamic operations team. The ideal candidate will be responsible to:

• Oversee the entire loan process, from approval to repayment, ensuring smooth and compliant operations.
• Maintain loan portfolio quality by managing loan risk and minimizing defaults.
• Enhance efficiency and accuracy in loan administration through best practices and technology.
• Drive process improvements to support customer satisfaction and operational excellence.

Key Responsibilities:

• Oversee the end-to-end loan management process, including credit profiling, disbursement, servicing, repayment
• Ensure all loan processes comply with company policies, regulatory standards, and risk management guidelines.
• Develop and implement strategies to mitigate loan defaults, including proactive borrower communication, timely interventions, and customized repayment plans.
• Monitor portfolio performance to identify trends and potential risks, taking action to minimize loan loss exposure.
• Lead the recovery team in developing effective strategies for timely loan repayments
• Identify opportunities to enhance loan management processes, such as automating workflows, reducing manual tasks, and improving data accuracy.
• Partner with tech and operation teams to integrate technology that optimizes loan processing, tracking, and reporting.
• Ensure data integrity across all loan management systems and maintain accurate records to support audits and compliance.
• Ensure all loan management activities adhere to regulatory requirements, company policies, and industry standards.
• Keep abreast of legal and regulatory changes in lending, making necessary adjustments to policies and procedures to maintain compliance.
• Conduct regular audits of loan files, processes, and records to ensure full compliance with legal and operational standards.
• Develop and monitor key performance indicators (KPIs) related to loan processing speed, repayment rates, portfolio quality, and collection effectiveness.
• Provide regular reports to executive leadership on loan portfolio performance, risks, and improvement initiatives.

Required Qualifications and Skills

• Bachelor’s degree in Finance, Business Administration, or related field (MBA or similar advanced degree preferred).
• 4-5 years of experience in loan management, credit operations, or financial services, with at least 3 years in a leadership role managing loan portfolios.
• Proven experience in credit risk management, collections, and loan processing optimization.
• Strong understanding of loan management, collections, and risk mitigation.
• Excellent analytical, communication, and leadership skills.
• Proficiency in loan management software and knowledge of automation in loan processes.
• Ability to work cross-functionally and drive process improvements.
• In-depth knowledge of lending regulations and compliance standards.

Interested candidates can send us their CVs at careers@aloi.global. Please include “Sales Executive Application – [Your Full Name]” in the email subject line.