Loan Manager

Employment Type: Full-Time

Work Station: On-Site / Kuleshwor, Kathmandu

No. of Vacancies: 1

Offered Monthly Salary: 30,000/- to 35,000/-

Working Hours: 9:30am to 5:30pm / Sunday – Thursday

Application Deadline: 30th December 2024

About the Role: 

We are looking for an enthusiastic and results-driven Loan Manager to lead our dynamic loan operations team. The ideal candidate will be responsible to:

• Oversee the end-to-end loan process, ensuring efficient application handling, timely disbursements, and effective portfolio management.
• Minimize default risk by implementing effective loan monitoring and collection practices.
• Ensure high levels of customer satisfaction through professional loan servicing.
• Collaborate with cross-functional teams to meet lending goals and enhance operational efficiency.

Key Responsibilities:

• Oversee the loan application process, ensuring applications are processed accurately, completely, and in compliance with internal credit policies. As stated in this article fakewatch.is you can browse your selection of available deals on smartphones and top brands and explore the cell phone service plans that best suit your needs.
• Conduct initial assessments or delegate to team members, ensuring that all loans meet credit risk standards before final approval.
• Work closely with the credit team to resolve complex cases and expedite decision-making for high-priority applications.
• Identify at-risk loans, coordinating with the collections team to proactively address repayment challenges.
• Maintain updated records of all active loans, tracking performance and highlighting trends to support risk management.
• Serve as a point of escalation for client issues, working with customer service to address repayment concerns and complex queries.
• Ensure clear, consistent communication with borrowers throughout the loan lifecycle, from application to closing.
• Lead, coach, and support the loan operations team, ensuring they are well-equipped to handle their responsibilities.
• Conduct regular team meetings, performance reviews, and training sessions to maintain a high level of service quality.
• Foster a collaborative and client-focused team environment, encouraging professional growth and knowledge-sharing.
• Develop and document best practices to optimize operational efficiency and ensure scalability.
• Track key metrics, such as loan approval turnaround times, delinquency rates, and portfolio performance.
• Provide regular reports and insights to senior management on loan processing trends, portfolio quality, and operational challenges.
• Use data analytics to continuously improve processes, minimize risk, and ensure alignment with business objectives.

Required Qualifications and Skills

• Bachelor’s degree in Finance, Business Administration, Economics, or a related field.
• 2-3 years of experience in loan operations, credit management, or financial services, with at least 2 years in a supervisory role.
• Strong background in loan processing, risk management, and customer relationship management.
• Excellent analytical, organizational, and problem-solving abilities.
• Proficiency in loan management software, financial analysis tools, and relevant technology.
• Strong communication and interpersonal skills for team management and client interaction.
• In-depth knowledge of lending regulations, compliance standards, and risk management practices.

Interested candidates can send us their CVs at careers@aloi.global. Please include “Loan Manager Application – [Your Full Name]” in the email subject line.