Head of Loan Management
Employment Type: Full-Time
Work Station: On-Site / Kuleshwor, Kathmandu
No. of Vacancies: 1
Offered Monthly Salary: 35,000/- to 40,000/-
Working Hours: 9:30am to 5:30pm / Sunday – Thursday
Application Deadline: 15th December 2024
About the Role:
We are looking for an enthusiastic and results-driven Head of Loan Management to lead our dynamic operations team. The ideal candidate will be responsible to:
- Oversee the entire loan process, from approval to repayment, ensuring smooth and compliant operations.
- Maintain loan portfolio quality by managing loan risk and minimizing defaults.
- Enhance efficiency and accuracy in loan administration through best practices and technology.
- Drive process improvements to support customer satisfaction and operational excellence.
Key Responsibilities:
- Oversee the end-to-end loan management process, including credit profiling, disbursement, servicing, repayment
- Ensure all loan processes comply with company policies, regulatory standards, and risk management guidelines.
- Develop and implement strategies to mitigate loan defaults, including proactive borrower communication, timely interventions, and customized repayment plans.
- Monitor portfolio performance to identify trends and potential risks, taking action to minimize loan loss exposure.
- Lead the recovery team in developing effective strategies for timely loan repayments
- Identify opportunities to enhance loan management processes, such as automating workflows, reducing manual tasks, and improving data accuracy.
- Partner with tech and operation teams to integrate technology that optimizes loan processing, tracking, and reporting.
- Ensure data integrity across all loan management systems and maintain accurate records to support audits and compliance.
- Ensure all loan management activities adhere to regulatory requirements, company policies, and industry standards.
- Keep abreast of legal and regulatory changes in lending, making necessary adjustments to policies and procedures to maintain compliance.
- Conduct regular audits of loan files, processes, and records to ensure full compliance with legal and operational standards.
- Develop and monitor key performance indicators (KPIs) related to loan processing speed, repayment rates, portfolio quality, and collection effectiveness.
- Provide regular reports to executive leadership on loan portfolio performance, risks, and improvement initiatives.
Required Qualifications and Skills
- Bachelor’s degree in Finance, Business Administration, or related field (MBA or similar advanced degree preferred).
- 4-5 years of experience in loan management, credit operations, or financial services, with at least 3 years in a leadership role managing loan portfolios.
- Proven experience in credit risk management, collections, and loan processing optimization.
- Strong understanding of loan management, collections, and risk mitigation.
- Excellent analytical, communication, and leadership skills.
- Proficiency in loan management software and knowledge of automation in loan processes.
- Ability to work cross-functionally and drive process improvements.
- In-depth knowledge of lending regulations and compliance standards.
Interested candidates can send us their CVs at careers@aloi.global. Please include “Head of loan Management Application – [Your Full Name]” in the email subject line.